Resolved after 5 hours 46 minutes, affecting Denmark, on May 19, 2026.
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating May 19, 2026, 06:36 AM UTC
Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Hi3G in Denmark. Start Date & Time: 2026-05-19 07:00 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
- monitoring May 19, 2026, 09:55 AM UTC
Dear Customer / Partner, The impact is no longer present, Hi3G in Denmark will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved May 19, 2026, 12:22 PM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.
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