Resolved on April 15, 2026, affecting France.
Dear Customer / Partner, Please be aware that there was a disturbance towards Telenet in France. Start Date & Time: 2026-04-15 10:04 CEST End Date & Time: 2026-04-15 13:09 CEST Affected service: SMS Issue: SMS messages containing links were blocked, resulting in delivery failures. The operator has confirmed that the issue is now resolved. Since these messages were blocked at the carrier level and cannot be recovered, Telenet suggests resending any SMS containing a URL link that was sent during the affected period. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
Affected components
Update timeline
- resolved Apr 15, 2026, 12:41 PM UTC
Dear Customer / Partner, Please be aware that there was a disturbance towards Telenet in France. Start Date & Time: 2026-04-15 10:04 CEST End Date & Time: 2026-04-15 13:09 CEST Affected service: SMS Issue: SMS messages containing links were blocked, resulting in delivery failures. The operator has confirmed that the issue is now resolved. Since these messages were blocked at the carrier level and cannot be recovered, Telenet suggests resending any SMS containing a URL link that was sent during the affected period. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.
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