Resolved on May 7, 2026.
Dear Customer / Partner, Please be informed that we experienced a service disturbance towards Spain. Start Date & Time: 2026-05-07 05:05 CEST End Date & Time: 2026-05-07 06:05 CEST Affected Services: - Mobile Terminated (MT) messages - Mobile Originated (MO) messages - Delivery Reports Impact: A portion of traffic towards Spain was failing with an undelivered status during the incident window. - MT messages were undelivered in some cases - MO messages were undelivered in some cases - Delivery Reports were undelivered or not generated in some cases Our engineers investigated the issue and remained in direct contact with the operator. We apologize for any inconvenience caused.
Update timeline
- resolved May 07, 2026, 04:12 AM UTC
Dear Customer / Partner, Please be informed that we experienced a service disturbance towards Spain. Start Date & Time: 2026-05-07 05:05 CEST End Date & Time: 2026-05-07 06:05 CEST Affected Services: - Mobile Terminated (MT) messages - Mobile Originated (MO) messages - Delivery Reports Impact: A portion of traffic towards Spain was failing with an undelivered status during the incident window. - MT messages were undelivered in some cases - MO messages were undelivered in some cases - Delivery Reports were undelivered or not generated in some cases Our engineers investigated the issue and remained in direct contact with the operator. We apologize for any inconvenience caused.
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