Lightico incident
Lightico Login URL -Login options not displayed as expected for North America users
Resolved after 1 hour 28 minutes, on August 16, 2026.
Login via the Lightico url is now as expected. Lightico will continue to monitor the environment for stability.
Update timeline
- investigating Aug 16, 2026, 11:45 AM UTC
Lightico is investigating this issue impacting users attempting to login to North American profile. We will update further on this issue in the next 30 minutes.
- investigating Aug 16, 2026, 12:21 PM UTC
The issues impacting the NA1 login service have been identified and corrections are now taking place to resolve the issue. We will update further on the resolution progress within the next 30 minutes.
- investigating Aug 16, 2026, 12:50 PM UTC
Login via the Lightico url is now as expected. Lightico will continue to monitor the environment for stability.
- resolved Aug 16, 2026, 01:13 PM UTC
We've now resolved the incident. Thank you for your patience.
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