Lightico incident
Action Required: Important Updates to Your Lightico Salesforce Integration
Resolved after 12 hours 36 minutes, on July 29, 2026.
We are writing to inform you of two upcoming changes to Lightico's Salesforce integration. Both changes are driven by Salesforce's evolving security requirements. Please review the full details [in our knowledge base article](https://knowledge.lightico.com/docs/important-updates-to-lightico-s-salesforce-integration-june-2026). A brief summary is below. 1. Change 1 – OAuth Security Controls | 23 June 2026, 6:00 AM UTC | **No action required** 2. Change 2 – Upgrade to the Latest Lightico for Salesforce App | Deprecation deadline: 30 September 2026 | **Action required** For assistance with the upgrade or any questions, please reach out to your Customer Success Manager or contact Lightico Support. Full details, including upgrade steps and timelines, are available in the knowledge base article linked above. Thank you for your continued partnership.
Update timeline
- investigating Jun 11, 2026, 09:51 AM UTC
We are writing to inform you of two upcoming changes to Lightico's Salesforce integration. Both changes are driven by Salesforce's evolving security requirements. Please review the full details [in our knowledge base article](https://knowledge.lightico.com/docs/important-updates-to-lightico-s-salesforce-integration-june-2026). A brief summary is below. 1. Change 1 – OAuth Security Controls | 23 June 2026, 6:00 AM UTC | **No action required** 2. Change 2 – Upgrade to the Latest Lightico for Salesforce App | Deprecation deadline: 30 September 2026 | **Action required** For assistance with the upgrade or any questions, please reach out to your Customer Success Manager or contact Lightico Support. Full details, including upgrade steps and timelines, are available in the knowledge base article linked above. Thank you for your continued partnership.
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