Lightfoot incident

Portal Dashboard Display Issues 07/11/2025

Resolved after 4 days 2 hours, affecting Fleet Management Portal (my.lightfoot.co.uk), on November 7, 2025.

identified Nov 07, 2025, 01:15 PM UTC

A new version of the Lightfoot Portal was released this morning, and as a result, some users have reported that they are experiencing display issues when loading the Dashboard. To resolve this issue, on your keyboard, hold down Ctrl and press F5. If you use a Mac, you'll need Cmd + Shift + R. We apologise for any inconvenience caused by this.

Started
Nov 07, 2025, 01:15 PM UTC
Resolved
Nov 11, 2025, 03:33 PM UTC
Duration
4d 2h
Detected by Pingoru
Nov 07, 2025, 01:15 PM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)

Update timeline

  1. identified Nov 07, 2025, 01:15 PM UTC

    A new version of the Lightfoot Portal was released this morning, and as a result, some users have reported that they are experiencing display issues when loading the Dashboard. To resolve this issue, on your keyboard, hold down Ctrl and press F5. If you use a Mac, you'll need Cmd + Shift + R. We apologise for any inconvenience caused by this.

  2. resolved Nov 12, 2025, 11:07 AM UTC

    A fix has been released, and this issue has now been resolved for all users.

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