Lightfoot incident
Cellular Network Disruption — Lightfoot Device Connectivity
Resolved after 1 day 16 hours, affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more, on September 22, 2026.
A fix has been deployed and we are now monitoring traffic levels.
Affected components
Update timeline
- investigating Sep 22, 2026, 02:52 PM UTC
A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating. As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.
- identified Sep 23, 2026, 07:01 AM UTC
Our network provider has identified the issue and they are working towards to a resolution.
- monitoring Sep 23, 2026, 03:07 PM UTC
A fix has been deployed and we are now monitoring traffic levels.
- resolved Sep 24, 2026, 07:46 AM UTC
This incident has been resolved.
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