Lightfoot incident

Cellular Network Disruption — Lightfoot Device Connectivity

Resolved after 16 hours 46 minutes, affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more, on September 17, 2026.

investigating Sep 17, 2026, 02:22 PM UTC

A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating. As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.

Started
Sep 17, 2026, 02:22 PM UTC
Resolved
Sep 18, 2026, 07:09 AM UTC
Duration
16h 46m
Detected by Pingoru
Sep 17, 2026, 02:22 PM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)Driver Mobile App

Update timeline

  1. investigating Sep 17, 2026, 02:22 PM UTC

    A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating. As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.

  2. resolved Sep 18, 2026, 07:09 AM UTC

    This incident has been resolved.

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