Resolved after 7 days 19 hours, affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more, on November 14, 2024.
The systems are catching up and processing the data backlog. We're continuing to monitor closely.
Affected components
Update timeline
- investigating Nov 14, 2024, 09:16 AM UTC
We are currently investigating some delays in data processing on our servers. The systems affected are: - Address lookup - Some addresses are missing from live and historical journeys. - Overspeed Event data - The latest overspeed events are unavailable for some vehicles. We apologise for any inconvenience caused.
- identified Nov 21, 2024, 09:41 AM UTC
We have identified an issue in one of the system processes and have implemented a solution. We are monitoring the performance but expect improvements to be noticeable soon.
- monitoring Nov 21, 2024, 09:44 AM UTC
The systems are catching up and processing the data backlog. We're continuing to monitor closely.
- resolved Nov 21, 2024, 09:45 AM UTC
The backlog has fully cleared and all systems are performing normally.
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