Lightfoot incident

Fleet Management Portal Degraded Performance

Resolved after 23 hours 29 minutes, affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk), on July 22, 2025.

monitoring Jul 22, 2025, 11:52 AM UTC

Service has been restored, and we are continuing to monitor closely.

Started
Jul 22, 2025, 08:40 AM UTC
Resolved
Jul 23, 2025, 08:10 AM UTC
Duration
23h 29m
Detected by Pingoru
Jul 22, 2025, 08:40 AM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)

Update timeline

  1. investigating Jul 22, 2025, 08:40 AM UTC

    We are currently investigating an issue with the Fleet Management portal being intermittently unavailable. This will not affect the operation of Lightfoot devices in-cab or the collection of data.

  2. monitoring Jul 22, 2025, 11:52 AM UTC

    Service has been restored, and we are continuing to monitor closely.

  3. resolved Jul 23, 2025, 08:10 AM UTC

    This incident has been resolved.

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