Resolved after 3 hours 49 minutes, affecting Diio Mi and SRS Analyzer, on August 27, 2026.
We have rolled back a recent release, and service has been restored for both Diio Mi and SRS Analyzer. Our engineering team is continuing to investigate and isolate the root cause of the login issues. We sincerely apologize for the disruption and appreciate your patience while we complete our investigation. Please contact our Help Desk if you have any questions.
Affected components
Update timeline
- investigating Aug 27, 2026, 02:29 PM UTC
We’re experiencing a service outage with Diio Mi and SRS Analyser. Our team is currently working to restore the service. We apologise for the disruption caused. Next update on or before 18:30 UTC. Please contact the Helpdesk if you have anu questions.
- resolved Aug 27, 2026, 06:19 PM UTC
We have rolled back a recent release, and service has been restored for both Diio Mi and SRS Analyzer. Our engineering team is continuing to investigate and isolate the root cause of the login issues. We sincerely apologize for the disruption and appreciate your patience while we complete our investigation. Please contact our Help Desk if you have any questions.
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