LexisNexis Cirium incident

Sky Warehouse Redshift Customers on IP Whitelisting unable to access accounts

Resolved after 1 hour 35 minutes, affecting Cirium Sky™ Warehouse, on August 17, 2026.

investigating Aug 17, 2026, 03:12 PM UTC

We are currently investigating an issue that is preventing access for Sky Warehouse Redshift customers using IP Whitelisting. A further update will be posted on or before 19:10 UTC. Please contact the Helpdesk with any questions.

Started: Aug 17, 2026, 03:12 PM UTC
Resolved: Aug 17, 2026, 04:48 PM UTC
Duration: 1h 35m
Detected by Pingoru: Aug 17, 2026, 03:12 PM UTC

Affected components

Cirium Sky™ Warehouse

Update timeline

investigating Aug 17, 2026, 03:12 PM UTC

We are currently investigating an issue that is preventing access for Sky Warehouse Redshift customers using IP Whitelisting. A further update will be posted on or before 19:10 UTC. Please contact the Helpdesk with any questions.
resolved Aug 17, 2026, 04:48 PM UTC

This incident has been resolved.

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