LexisNexis Cirium incident
Degraded Performance Issues Cirium Workbooks
Resolved after 8 hours 52 minutes, affecting Cirium Workbooks, on October 6, 2026.
This incident has been resolved and access to projects and workbooks as been restored in Tableau Workbooks. Should you encounter any further issues, please contact our Help Desk for assistance.
Affected components
Update timeline
- investigating Oct 06, 2026, 10:21 AM UTC
We’re currently experiencing degraded performance issues with Cirium Workbooks. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Cirium Workbooks users may be affected. Next update in 14:20 UTC.
- investigating Oct 06, 2026, 10:21 AM UTC
We are continuing to investigate this issue.
- investigating Oct 06, 2026, 02:39 PM UTC
We are continuing to investigate the issue affecting access to the Cirium Workbooks on Tableau. Thank you for your continued patience and understanding.
- identified Oct 06, 2026, 05:17 PM UTC
Our upstream vendor has identified the cause of the issue and are actively implementing a fix. The issue began at approximately 03:58 UTC on Tuesday 6th October. Some users of Cirium Workbooks may be unable to view projects at this time. We will provide our next update by 19:15 UTC. We apologize for any inconvenience caused. Please contact our Help Desk with any questions.
- resolved Oct 06, 2026, 07:13 PM UTC
This incident has been resolved and access to projects and workbooks as been restored in Tableau Workbooks. Should you encounter any further issues, please contact our Help Desk for assistance.
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