LexisNexis Cirium incident
Reduced Message Frequency for Sky Stream Positional and Flight Status Feeds
Resolved after 20 hours 43 minutes, affecting Cirium Sky™ Stream, on September 29, 2026.
The previously reported issue that resulted in reduced message frequency for the Sky Stream Positional and Flight Status Feed has been resolved. Data is now flowing normally, and services have returned to expected operating levels. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- investigating Sep 29, 2026, 12:23 PM UTC
We are experiencing a reoccurrence of the data degradation issue resulting in a reduced frequency of messages on the Sky Stream Positional and Flight Status Feeds. Our team is continuing to work with the data provider to find a permanent resolution. Please accept our apologies for the disruption caused and contact the Helpdesk with any questions.
- identified Sep 30, 2026, 01:05 AM UTC
Our data provider reports improved stability on the affected upstream system for the time being and is continuing to work towards a permanent resolution while closely monitoring the situation. We expect to provide another update by 12:00 PM UTC on Wednesday, 30th September and will communicate any significant developments as they arise. Thank you for your patience.
- resolved Sep 30, 2026, 09:06 AM UTC
The previously reported issue that resulted in reduced message frequency for the Sky Stream Positional and Flight Status Feed has been resolved. Data is now flowing normally, and services have returned to expected operating levels. We appreciate your patience while we worked to restore service.
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