Resolved after 20 hours 51 minutes, affecting Fleets Analyzer and Profiles and 1 more, on September 28, 2026.
This incident has been resolved. All affected datasets have been republished and are up to date. Please accept our apologies for any disruption caused and contact the Helpdesk should you have any questions.
Affected components
Update timeline
- investigating Sep 28, 2026, 01:11 PM UTC
We are currently investigating a data publication issue resulting in Cirium Sky™ Warehouse customers receiving stale schedules data, and affecting queries from Saturday 25th September onwards. We will provide further update on or before 21:00 UTC. Please contact our Help Desk with any questions. Thank you for your patience and understanding.
- identified Sep 28, 2026, 04:15 PM UTC
Our engineers have identified the cause of the stale data and successfully tested a fix. We will advise when the affected datasets have been republished.
- identified Sep 28, 2026, 04:23 PM UTC
Updated affected service
- identified Sep 28, 2026, 08:33 PM UTC
Sky Warehouse Schedule data has been successfully reloaded and is now available. Our teams are continuing to validate and confirm that updated data has been refreshed across Fleets, Ground Events, and Sky APIs. We will provide a further update once validation has been completed and the status of the remaining datasets has been confirmed. Thank you for your patience and understanding.
- resolved Sep 29, 2026, 10:03 AM UTC
This incident has been resolved. All affected datasets have been republished and are up to date. Please accept our apologies for any disruption caused and contact the Helpdesk should you have any questions.
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