LexisNexis Cirium incident

UPDATE: Schedule Updates Data Publication Failures

Resolved after 22 hours 27 minutes, affecting Cirium Sky™ Warehouse, on September 14, 2026.

resolved Sep 15, 2026, 08:26 AM UTC

This incident has been resolved. Incremental schedule updates are being loaded successfully on a daily basis.

Started
Sep 14, 2026, 09:58 AM UTC
Resolved
Sep 15, 2026, 08:26 AM UTC
Duration
22h 27m
Detected by Pingoru
Sep 14, 2026, 09:58 AM UTC

Affected components

Cirium Sky™ Warehouse

Update timeline

  1. investigating Sep 14, 2026, 09:58 AM UTC

    We are currently investigating a schedules data publication issue resulting in Cirium Sky™ Warehouse customers receiving out of date schedules, and affecting queries from Friday, 11th of September onwards. We will provide further update on or before 18:00 UTC. Please contact our Help Desk with any questions. Thank you for your patience and understanding.

  2. investigating Sep 14, 2026, 10:10 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 14, 2026, 04:35 PM UTC

    Our engineers have identified the underlying issue and are working on a resolution. We expect to able to release a fix within 24 hours. A further update will follow when more information becomes available.

  4. resolved Sep 15, 2026, 08:26 AM UTC

    This incident has been resolved. Incremental schedule updates are being loaded successfully on a daily basis.

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