LexisNexis Cirium incident
Investigating issues with Values Analyzer - Online Values
Resolved after 21 hours 46 minutes, affecting Values Analyzer, on September 10, 2026.
This issue has been resolved. All A321-200neo (XLR) valuations are running successfully. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.
Affected components
Update timeline
- investigating Sep 10, 2026, 04:08 PM UTC
We are investigating an issue with Values Analyzer - Online Values. October 2025 though June 2026 Retrospective Specific and Generic valuations of the A321-200neo (XLR) are returning errors. In addition, Retrospective Group, Generic Group and Portfolio valuations that contain the A321-200neo (XLR) are returning no results when ran. Our engineers are investigating and we will provide an update as soon as possible. Please contact the Helpdesk with any questions.
- identified Sep 11, 2026, 01:01 PM UTC
We have identified the issue affecting the availability of retrospective A321 200neo (XLR) valuations up to and including June 2025 and are working on a fix. We will provide a further update as soon as possible. Thank your patience and understanding.
- resolved Sep 11, 2026, 01:55 PM UTC
This issue has been resolved. All A321-200neo (XLR) valuations are running successfully. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.
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