LexisNexis Cirium incident

Investigating - Fleets Analyzer Exports Stuck in "Requested" Status

Resolved after 32 minutes, affecting Fleets Analyzer, on September 7, 2026.

resolved Sep 07, 2026, 12:08 PM UTC

The Fleets Analyzer exporter is now completing the processing of requests. If you were affected, please go to https://dashboard.cirium.com/app/fleet/#/search/myexports and refresh the browser tab if required. Please accept our apologies for the disruption and contact the Helpdesk should you require further support.

Started
Sep 07, 2026, 11:35 AM UTC
Resolved
Sep 07, 2026, 12:08 PM UTC
Duration
32m
Detected by Pingoru
Sep 07, 2026, 11:35 AM UTC

Affected components

Fleets Analyzer

Update timeline

  1. investigating Sep 07, 2026, 11:35 AM UTC

    We are currently investigating an issue affecting Fleets Analyzer exports, where export requests may remain in "Requested" status and not complete as expected. Customers may experience delays or be unable to download export files, which may impact reporting and data retrieval activities. Our Engineering team is actively investigating the issue and working to identify the cause. We will provide further updates as soon as more information becomes available. Please contact our Help Desk with any questions. Thank you for your patience and understanding.

  2. resolved Sep 07, 2026, 12:08 PM UTC

    The Fleets Analyzer exporter is now completing the processing of requests. If you were affected, please go to https://dashboard.cirium.com/app/fleet/#/search/myexports and refresh the browser tab if required. Please accept our apologies for the disruption and contact the Helpdesk should you require further support.

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