LetsHost Outage History

Started Oct 25, 2026, 09:56 AM UTC· resolved Oct 25, 2026, 10:01 AM UTC

1. investigating Oct 25, 2026, 09:56 AM UTC

   An issue was detected with the Web server on server lh31

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Started Oct 23, 2026, 10:16 AM UTC· resolved Oct 23, 2026, 10:18 AM UTC

1. resolved Oct 23, 2026, 10:16 AM UTC

   We are aware of the newly reported security vulnerabilities affecting PHP. Our security and technical teams have been proactively responding to the issue as their top priority. We are reviewing our systems and applying relevant updates as soon as fixes are available and have been appropriately tested. We are continuing to monitor the situation closely and will take any further action necessary. Update: 22/10/26 09:50: We can confirm that all PHP versions available on our shared hosting servers have been updated with the latest applicable security patches, including back-ported security fixes for older PHP versions. As an additional precaution, while awaiting the release of these patches, our server administrators implemented recommended protective measures across our shared hosting environment. These included server-wide PHP configuration changes and additional Web Application Firewall (WAF) rules designed to help mitigate potential exploitation of the vulnerability. All relevant server-side patches and protective measures are now in place across our shared hosting network, and no further action is required from customers in relation to these server-level updates for individual websites. Should you have any further questions or concerns, please don't hesitate to contact us. Summary 23/10/2026: On 20 October 2026, the Global PHP Security Team announced two critical security vulnerabilities. The official security updates were released the following day. Since millions of websites worldwide rely on PHP, the announcement understandably caused concern, and we received a large number of questions from our customers. Rightly so: the security of your website is extremely important. The good news? We took immediate action. Teams have been working non-stop to address the issue, taking mitigating measures where possible while waiting for the official software patches, and rolling out those patches as soon as they became available. All systems that could have been impacted on our hosting & company platforms have now been patched. Not every website runs on the latest PHP version. Some still use older versions, for example because certain plugins or applications are incompatible with a newer PHP release. Our teams went the extra mile and also adapted the security fixes for some older PHP versions. This process is called backporting: adapting a security patch so it also works with an older software version. It’s not simply a matter of copying a file. Our engineers have to manually implement, compile and test the necessary changes. The PHP project currently officially supports versions 8.2 through 8.5. Older versions no longer receive regular security updates. It goes without saying though, if you are on an older version of PHP, please update this.

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Started Oct 12, 2026, 09:29 AM UTC· resolved Oct 12, 2026, 09:29 AM UTC

1. resolved Oct 12, 2026, 09:29 AM UTC

   Our engineers are currently investigating a network issue affecting our infrastructure. We will update this status page again at 09:45. Update: 09:54: Our engineers have identified the root of the DNS issue and this has been resolved. They continue to investigate the matter however. We will update this status again at 10:30. Thank you for your patience while we work to resolve this matter fully. Update 10:31: All services are back operational. If you have any specific questions relating to your service, or are experiencing any outstanding issue with your account, please open a ticket via your client area (https://billing.letshost.ie/index.php) and a member of the team will be happy to help. Thank you again for your patience while we worked to resolve this issue. As for the root cause of the issue itself, we identified an issue validating DNSSEC records that started this morning after an IANA root zone key update. This should have been a seamless update but in this case it failed and caused DNS lookups to begin failing. This in turn caused issues with email sending & receiving. We implemented a fix for this at 9:35am and will continue to work on identifying why the failure occurred and why our DNS monitoring failed to identify it immediately.

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Started Apr 28, 2026, 10:05 PM UTC· resolved Apr 28, 2026, 10:05 PM UTC

1. resolved Apr 28, 2026, 10:05 PM UTC

   As a result of a high-risk cPanel vulnerability, we are carrying out essential unscheduled maintenance across our shared hosting network. Because of this, at cPanel's team recommendation, we are blocking access to several cPanel ports. This will restrict access to the cPanel control panel and Webmail. cPanel is currently working to patch this as a top priority, and access to such services will remain restricted until a patch is in place. We will update this status again in 60 minutes (23:04). ------ Update 23:07: A patch has been released by cPanel to resolve the issue and we are now working to roll this out across our network. We will update this status again at midnight. ------- Update 23:53 The patch is currently being applied to the servers. We will update once the services get fully operational. ------- Update 1:00 AM The servers are now patched and the services should be fully functional by now. Thank you for your patience.

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Started Mar 10, 2026, 08:06 PM UTC· resolved Mar 10, 2026, 08:06 PM UTC

1. resolved Mar 10, 2026, 08:06 PM UTC

   We're currently performing a reboot on win1.dnsireland.com server due to planned maintenance. Everything should be operational in a couple of minutes. We will update this status once the server comes back. -------------------------- 8:12 PM The server is back and operational now. Thank you for your patience.

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Started Feb 27, 2026, 04:25 PM UTC· resolved Feb 27, 2026, 04:25 PM UTC

1. resolved Feb 27, 2026, 04:25 PM UTC

   We're currently investigating an issue with one of our shared servers, lh58.dnsireland.com/185.43.232.190. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (16:55). We apologise for any disruption this may cause you. Update at 16:59 - we are continuing to work on this server, progress has been made and we expect to be back to full service soon. Update at 18:29 - The situation should be now resolved.

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Started Feb 18, 2026, 04:11 PM UTC· resolved Feb 18, 2026, 04:11 PM UTC

1. resolved Feb 18, 2026, 04:11 PM UTC

   We will be performing maintenance on letshostbilling.com (billing.letshost.ie) tomorrow (Feb 19) from 5:00 PM to 7:00 PM. During this period, the billing portal will be unavailable. We appreciate your patience and understanding while we complete these updates.

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Started Jan 18, 2026, 11:30 AM UTC· resolved Jan 18, 2026, 11:30 AM UTC

1. resolved Jan 18, 2026, 11:30 AM UTC

   14:30: We'd like to inform the Maintenance Window for win3 server migration is completed. Migration was completed and DNS updated. Please contact support at https://www.letshostbilling.com/ if you have any issues.

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Started Dec 11, 2025, 10:57 AM UTC· resolved Dec 11, 2025, 10:57 AM UTC

1. resolved Dec 11, 2025, 10:57 AM UTC

   Update 12/12/25 An update was made last night, which should allow pop accounts to reconnect over ports 995 (for incoming) and 465 (for SMTP/Outgoing), should you require assistance in updating these settings, or you have an outstanding issue, please give us a call on 01 6535032 and we can review your specific set-up. -- We are aware of an issue affecting some customers who use POP on old software/operating systems to connect to their email accounts. This issue began occurring after a recent cPanel update, which included changes to the underlying mail service (Dovecot). Our team is currently reviewing the situation with cPanel to determine the best long-term resolution.

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Started Nov 20, 2025, 09:00 AM UTC· resolved Nov 20, 2025, 09:00 AM UTC

1. resolved Nov 20, 2025, 09:00 AM UTC

   11:45 - Configuration modifications have been made to Apache and firewall to mitigate these issues however this is still under further investigation. 11:10 - We are continuing to investigate the issue with Apache on this server and will be in contact with vendors to review. 09:56 - Web services have been disabled on this server to review further in relation to this issue and we hope to restore service as soon as possible. Any further update will be posted. 09:38 - We're currently investigating an issue with one of our shared servers, lh234.dnsireland.com/185.43.232.228. Our engineers are currently investigating this as their top priority. We will update this status in 1 hour (12:45) or sooner if more information is available. We apologise for any disruption this may cause you.

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Started Nov 16, 2025, 10:42 PM UTC· resolved Nov 16, 2025, 10:42 PM UTC

1. resolved Nov 16, 2025, 10:42 PM UTC

   22:40 - We’ve decided to postpone Win2.dnsireland.com migration by 48 to 72 hours due to a potential issue that was recently identified. A follow-up email will be sent shortly to confirm the new migration date. We apologize for any inconvenience this may cause and appreciate your understanding.

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Started Oct 31, 2025, 02:30 PM UTC· resolved Oct 23, 2026, 10:54 AM UTC

1. monitoring Oct 31, 2025, 02:30 PM UTC

   **1st November:** 09:30 - We have responded to technical issues with the Client Area experienced this morning and are working with the vendor to investigate root cause and prevent recurrence. During this time some outages may be experienced however we are closely monitoring this and hope for the bug causing this to be resolved fully. Thank you for your patience on this matter. **31st October:** The client area is experiencing a technical issue at this time. Our system engineers are investigating the situation. We will be updating this at 15:00 --------- 15:00 The client area should be fully operational now.

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Started Sep 19, 2025, 11:38 PM UTC· resolved Sep 19, 2025, 11:38 PM UTC

1. resolved Sep 19, 2025, 11:38 PM UTC

   02:37 - Service has now been fully restored. 02:26 - Issue with disk has been rectified and service will be restored within 10 minutes for affected VMs. We are currently investigating an issue with one of our hypervisors currently affecting some of our VPS customers and currently working to restore service to this. Further update will be posted within 15 minutes and our server administrators are working to resolve as soon as possible.

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Started Aug 14, 2025, 06:00 PM UTC· resolved Aug 14, 2025, 06:00 PM UTC

1. resolved Aug 14, 2025, 06:00 PM UTC

   18:37 - Migration is now complete. 18:00 - Scheduled migration for the server `lhbp.dnsireland.com` is currently underway as per previous communication by email. We anticipate that this will take 1-2 hours to fully complete without downtime and will update this status once fully switched over. If you experience any issues, please [submit a ticket](https://www.letshostbilling.com/submitticket.php) and we will review further.

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Started Jul 22, 2025, 07:55 PM UTC· resolved Oct 23, 2026, 10:54 AM UTC

1. monitoring Jul 22, 2025, 07:55 PM UTC

   15:49 - Routing to phone trunk is now back online and phones are now available. We will continue to monitor the situation. We're currently investigating an issue with our phone lines as top priority. Please keep an eye on our status page for further updates. We apologise for any disruption this may cause you. In the meantime, you can reach our staff via ticket as per usual.

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Started Jun 03, 2025, 02:00 PM UTC· resolved Jun 03, 2025, 02:00 PM UTC

1. resolved Jun 03, 2025, 02:00 PM UTC

   We're currently investigating an issue with the SSL certificates on our shared servers. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (9:30). We apologise for any disruption this may cause you. Update 11:00 - We are reissuing an SSL to our shared servers, some have been installed and are coming back online, we will continue to monitor the remaining servers and update the status here when all have been completed. 12:45 - All servers should now have the updated SSL certificate; you may need to restart your device/internet connection to pull the updated information. Please let us know should you require any further assistance by opening a ticket with [email protected] or call 01-6535032

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Started Mar 14, 2025, 02:00 AM UTC· resolved Mar 14, 2025, 02:00 AM UTC

1. resolved Mar 14, 2025, 02:00 AM UTC

   01:29 - Migration is now complete. 01:01 - Migration is still underway and will be due to complete within 30-40 minutes. 00:31 - The migration is anticipated to take longer to complete than estimated but we will update at 1am or if this has completed fully. 22:00 - Scheduled migration for the server `lh16.dnsireland.com` is currently underway as per previous communication by email. We anticipate that this will take 2-3 hours to fully complete without downtime and will update this status once fully switched over. If you experience any issues, please submit a ticket on [https://www.letshostbilling.com/submitticket.php](https://www.letshostbilling.com/submitticket.php)

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Started Mar 12, 2025, 11:07 PM UTC· resolved Oct 22, 2026, 03:27 PM UTC

1. monitoring Mar 12, 2025, 11:07 PM UTC

   22:07 Migration of server lh15, is starting now 01:43 Migration is completed. If you experience any issues please log a ticket at https://www.letshostbilling.com

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Started Mar 07, 2025, 03:00 AM UTC· resolved Mar 07, 2025, 03:00 AM UTC

1. resolved Mar 07, 2025, 03:00 AM UTC

   00:42 - Migrations of accounts on this server are fully complete. 23:33 - We estimate that the migration may take slightly longer to fully complete with ETA at 00:30 but will update status further to this. 22:00 - Scheduled migration for the server `lh14.dnsireland.com` is currently underway as per previous communication by email. We anticipate that this will take 1-2 hours to fully complete without downtime and will update this status once fully switched over. If you experience any issues, please submit a ticket on [https://www.letshostbilling.com/submitticket.php](https://www.letshostbilling.com/submitticket.php)

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Started Mar 06, 2025, 03:06 AM UTC· resolved Mar 06, 2025, 03:06 AM UTC

1. resolved Mar 06, 2025, 03:06 AM UTC

   22:00 Migration of server lh130, is not postponed will begin at 23:00 (in one hour). 23:00 Migration of server lh130 is starting now, we'll update once it's completed, we think it could take between 2 and 3 hours to complete. No downtime is expected. 02:24 Migration is now completed. If you have any issues please contact us at https://www.letshostbilling.com/clientarea.php

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Started Feb 28, 2025, 04:30 AM UTC· resolved Feb 28, 2025, 04:30 AM UTC

1. resolved Feb 28, 2025, 04:30 AM UTC

   00:04- Migrated completed successfully. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you. 23:27 - We are preparing to perform the transfer as planned at 23:30 and will update once complete. --- As per previous communication we had scheduled the migration of the server for 22:00 however this is postponed instead to 23:30. Server hostname: `lh13.dnsireland.com` We will further update this status once the final transfer and swapover work is started at 23:30, and will further update upon completion. We don't expect any downtime and will update as transfer progresses. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

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Started Feb 27, 2025, 12:00 AM UTC· resolved Oct 22, 2026, 03:27 PM UTC

1. monitoring Feb 27, 2025, 12:00 AM UTC

   update 23:50 - lh12 Server Migration is now completed. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you. ----------------- As per previous communication we're starting migration of the server: lh12.dnsireland.com We don't expect any downtime however, the entire process will take approximately 2 hours and will update this status message as this progresses. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

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Started Feb 22, 2025, 03:00 AM UTC· resolved Feb 22, 2025, 03:00 AM UTC

1. resolved Feb 22, 2025, 03:00 AM UTC

   22:59 - Migration of the server to the new platform is now complete. --- As per previous communication we're starting migration of the server: lh11.dnsireland.com We don't expect any downtime however, the entire process will take approximately 1 hour and will update this status message as this progresses. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

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Started Feb 21, 2025, 05:42 PM UTC· resolved Feb 21, 2025, 05:42 PM UTC

1. resolved Feb 21, 2025, 05:42 PM UTC

   We're currently investigating database issues on some accounts on one of our shared servers, lh56.dnsireland.com/78.137.164.96. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (13:40). We apologise for any disruption this may cause you. Update 13:36 - Our admins are currently in the process of backing up the databases (this is currently at ~50% done), we will update here again once this has been completed or at 14:15 Update 14:07 - The backups have successfully brought sites back online, we will continue running the backups and will update here again once all have been completed. Update 16:00 - The databases have been restored, and sites should be fully back online. Please let us know if you have any outstanding issues by emailing [email protected] and we can review your account specifically.

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Started Feb 21, 2025, 02:31 AM UTC· resolved Feb 21, 2025, 02:31 AM UTC

1. resolved Feb 21, 2025, 02:31 AM UTC

   21:56 - As per previous communication we're starting migration of server lh10. We don't expect any downtime however, the entire process will take Approximately 1 hour. We'll update when migration is completed. 23:15 - Migration is still ongoing we will update in 90 minutes. 00:54 - Migration process is currently 77% We'll update again when it's 100%. Thanks for your patience. Migration is completed at this point. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

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