Resolved on February 21, 2025, affecting Shared Servers.
We're currently investigating database issues on some accounts on one of our shared servers, lh56.dnsireland.com/78.137.164.96. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (13:40). We apologise for any disruption this may cause you. Update 13:36 - Our admins are currently in the process of backing up the databases (this is currently at ~50% done), we will update here again once this has been completed or at 14:15 Update 14:07 - The backups have successfully brought sites back online, we will continue running the backups and will update here again once all have been completed. Update 16:00 - The databases have been restored, and sites should be fully back online. Please let us know if you have any outstanding issues by emailing [email protected] and we can review your account specifically.
Affected components
Update timeline
- resolved Feb 21, 2025, 05:42 PM UTC
We're currently investigating database issues on some accounts on one of our shared servers, lh56.dnsireland.com/78.137.164.96. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (13:40). We apologise for any disruption this may cause you. Update 13:36 - Our admins are currently in the process of backing up the databases (this is currently at ~50% done), we will update here again once this has been completed or at 14:15 Update 14:07 - The backups have successfully brought sites back online, we will continue running the backups and will update here again once all have been completed. Update 16:00 - The databases have been restored, and sites should be fully back online. Please let us know if you have any outstanding issues by emailing [email protected] and we can review your account specifically.
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