LetsHost incident
POP3 email accounts not downloading or authenticating.
Resolved on December 11, 2025.
Update 12/12/25 An update was made last night, which should allow pop accounts to reconnect over ports 995 (for incoming) and 465 (for SMTP/Outgoing), should you require assistance in updating these settings, or you have an outstanding issue, please give us a call on 01 6535032 and we can review your specific set-up. -- We are aware of an issue affecting some customers who use POP on old software/operating systems to connect to their email accounts. This issue began occurring after a recent cPanel update, which included changes to the underlying mail service (Dovecot). Our team is currently reviewing the situation with cPanel to determine the best long-term resolution.
Update timeline
- resolved Dec 11, 2025, 10:57 AM UTC
Update 12/12/25 An update was made last night, which should allow pop accounts to reconnect over ports 995 (for incoming) and 465 (for SMTP/Outgoing), should you require assistance in updating these settings, or you have an outstanding issue, please give us a call on 01 6535032 and we can review your specific set-up. -- We are aware of an issue affecting some customers who use POP on old software/operating systems to connect to their email accounts. This issue began occurring after a recent cPanel update, which included changes to the underlying mail service (Dovecot). Our team is currently reviewing the situation with cPanel to determine the best long-term resolution.
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