Laserfiche incident

[US] - Users may experience intermittent performance issues navigating Laserfiche Cloud Process Automation sites

Resolved after 4 hours 10 minutes, affecting Process Automation, on August 5, 2026.

monitoring Aug 05, 2026, 06:36 PM UTC

The performance has stabilized and we will continue monitoring the system.

Started
Aug 05, 2026, 03:59 PM UTC
Resolved
Aug 05, 2026, 08:10 PM UTC
Duration
4h 10m
Detected by Pingoru
Aug 05, 2026, 03:59 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Aug 05, 2026, 03:59 PM UTC

    The issue is being investigated.

  2. monitoring Aug 05, 2026, 06:36 PM UTC

    The performance has stabilized and we will continue monitoring the system.

  3. resolved Aug 05, 2026, 08:10 PM UTC

    The issue has been resolved.

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