Laserfiche incident
[CA] Users May Experience An Error When Using Laserfiche AI Services
Resolved after 1 hour 5 minutes, on October 13, 2026.
The issue in which CA users experienced an error when using Laserfiche AI services has been resolved. We appreciate your patience while we worked to address the issue.
Update timeline
- investigating Oct 13, 2026, 05:02 PM UTC
We are investigating an issue in which CA users may experience an error when using Laserfiche AI services. We will provide an update as more information becomes available.
- monitoring Oct 13, 2026, 05:17 PM UTC
We have implemented a fix and are monitoring the system to ensure CA users no longer experience an error when using Laserfiche AI services.
- resolved Oct 13, 2026, 06:07 PM UTC
The issue in which CA users experienced an error when using Laserfiche AI services has been resolved. We appreciate your patience while we worked to address the issue.
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