Laserfiche incident

[US] Users May Be Unable to Access Repositories

Resolved after 6 minutes, affecting Repository Service and Web Client and 1 more, on October 15, 2026.

investigating Oct 15, 2026, 07:47 PM UTC

We are investigating an issue affecting US users who may be unable to access a subset of Laserfiche repositories. We will provide an update as more information becomes available.

Started
Oct 15, 2026, 07:47 PM UTC
Resolved
Oct 15, 2026, 07:53 PM UTC
Duration
6m
Detected by Pingoru
Oct 15, 2026, 07:47 PM UTC

Affected components

Repository ServiceWeb ClientPublic PortalMobileDirect Share

Update timeline

  1. investigating Oct 15, 2026, 07:47 PM UTC

    We are investigating an issue affecting US users who may be unable to access a subset of Laserfiche repositories. We will provide an update as more information becomes available.

  2. resolved Oct 15, 2026, 07:53 PM UTC

    This incident has been resolved.

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