Laserfiche incident

[US] - Degraded Performance for business rule related activities in Workflow

Resolved after 2 hours 17 minutes, affecting Process Automation, on October 9, 2025.

monitoring Oct 09, 2025, 05:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 09, 2025, 05:10 PM UTC
Resolved
Oct 09, 2025, 07:27 PM UTC
Duration
2h 17m
Detected by Pingoru
Oct 09, 2025, 05:10 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Oct 09, 2025, 05:10 PM UTC

    We are investigating slowness/idleness with business rule related activities in Workflow.

  2. monitoring Oct 09, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 07:27 PM UTC

    The issue has been resolved.

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