Laserfiche incident

[US] Laserfiche Cloud pages under the Home section may be unavailable for users

Resolved after 2 hours 23 minutes, affecting Process Automation, on April 2, 2026.

monitoring Apr 02, 2026, 06:09 PM UTC

A change has been implemented which should mitigate the issue. Users will need to log out of Laserfiche Cloud, clear their recent browser cache, and then log back in.

Started
Apr 02, 2026, 05:39 PM UTC
Resolved
Apr 02, 2026, 08:03 PM UTC
Duration
2h 23m
Detected by Pingoru
Apr 02, 2026, 05:39 PM UTC

Affected components

Process Automation

Update timeline

  1. investigating Apr 02, 2026, 05:39 PM UTC

    We are investigating an issue where users may not see anything when viewing pages under the Home section.

  2. monitoring Apr 02, 2026, 06:09 PM UTC

    A change has been implemented which should mitigate the issue. Users will need to log out of Laserfiche Cloud, clear their recent browser cache, and then log back in.

  3. resolved Apr 02, 2026, 08:03 PM UTC

    The issue has been resolved.

Your product runs on more than Laserfiche

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →