Laserfiche incident

US - 502 Bad Gateway error when accessing some parts of Forms Process Automation

Resolved after 35 minutes, affecting Forms, on November 20, 2024.

monitoring Nov 20, 2024, 10:06 PM UTC

We are monitoring an issue where trying to access Tasks or Forms site results in a 502 Bad Gateway error. This issue took place around 1:30 pm Pacific time. We have implemented a fix for this issue and we are monitoring.

Started: Nov 20, 2024, 10:06 PM UTC
Resolved: Nov 20, 2024, 10:42 PM UTC
Duration: 35m
Detected by Pingoru: Nov 20, 2024, 10:06 PM UTC

Affected components

Forms

Update timeline

monitoring Nov 20, 2024, 10:06 PM UTC

We are monitoring an issue where trying to access Tasks or Forms site results in a 502 Bad Gateway error. This issue took place around 1:30 pm Pacific time. We have implemented a fix for this issue and we are monitoring.
resolved Nov 20, 2024, 10:42 PM UTC

This issue has been resolved.

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