Laserfiche incident
[US] - Some customers may be unable to access their repository
Major Vendor's status page →
Resolved after 58 minutes, affecting Repository Service, on January 31, 2025.
Mitigation steps have been taken to address the issue. Repository access should be available again to affected customers. We will continue to monitor the situation.
Affected components
Repository Service
Update timeline
- investigating Jan 31, 2025, 02:46 PM UTC
Some customers in Laserfiche Cloud US may receive an error when trying to connect to the repository. The matter is being investigated.
- monitoring Jan 31, 2025, 02:49 PM UTC
Mitigation steps have been taken to address the issue. Repository access should be available again to affected customers. We will continue to monitor the situation.
- resolved Jan 31, 2025, 03:45 PM UTC
The issue has been resolved.
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