Laserfiche incident

[US][CA] - Business Process instances may not be starting properly

Resolved after 1 hour 31 minutes, affecting Forms and Forms, on March 10, 2025.

monitoring Mar 10, 2025, 01:09 AM UTC

Mitigation steps have been performed to address the issue. Business Process instances are running properly.

Started
Mar 10, 2025, 12:31 AM UTC
Resolved
Mar 10, 2025, 02:03 AM UTC
Duration
1h 31m
Detected by Pingoru
Mar 10, 2025, 12:31 AM UTC

Affected components

FormsForms

Update timeline

  1. investigating Mar 10, 2025, 12:31 AM UTC

    We are currently investigating an issue occurring in Laserfiche Cloud US and CA where Business Process starting forms may be getting submitted, but instances are not starting properly.

  2. monitoring Mar 10, 2025, 01:09 AM UTC

    Mitigation steps have been performed to address the issue. Business Process instances are running properly.

  3. resolved Mar 10, 2025, 02:03 AM UTC

    The issue has been resolved.

Your product runs on more than Laserfiche

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →