Laserfiche incident

[US] - Business Processes are getting suspended at "save to repository" tasks

Resolved after 35 minutes, affecting Forms, on April 8, 2025.

resolved Apr 08, 2025, 01:09 AM UTC

Mitigation steps have been performed to address the issue. Suspended tasks can be retried via the Business Process "Monitor" page to complete the "save to repository" task.

Started
Apr 08, 2025, 12:33 AM UTC
Resolved
Apr 08, 2025, 01:09 AM UTC
Duration
35m
Detected by Pingoru
Apr 08, 2025, 12:33 AM UTC

Affected components

Forms

Update timeline

  1. investigating Apr 08, 2025, 12:33 AM UTC

    We are investigating an issue where business process instances are getting suspended at "save to repository" tasks.

  2. resolved Apr 08, 2025, 01:09 AM UTC

    Mitigation steps have been performed to address the issue. Suspended tasks can be retried via the Business Process "Monitor" page to complete the "save to repository" task.

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