Laserfiche incident
Usage of Laserfiche AI features result in an error
Notice Vendor's status page →
Resolved after 3 hours 11 minutes, on August 27, 2025.
A fix has been implemented and Laserfiche AI features are functional. We will continue monitoring the situation.
Update timeline
- investigating Aug 27, 2025, 06:20 PM UTC
We are investigating an issue where usage of Laserfiche AI features (e.g. Smart Fields, Smart Chat, Document Summarization, etc.) may result in an error.
- monitoring Aug 27, 2025, 08:05 PM UTC
A fix has been implemented and Laserfiche AI features are functional. We will continue monitoring the situation.
- resolved Aug 27, 2025, 09:32 PM UTC
The issue has been resolved.
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