Laserfiche incident
[US] - Some customers may have encountered an error when trying to access the repository
Resolved on September 5, 2025, affecting Repository Service.
On Friday, September 5, 2025, starting around 8:30 AM Pacific time, some customers in Laserfiche Cloud US may have encountered an error stating, "There was an error connecting to your repository" when trying to access the repository. The issue was resolved by 9:25 AM Pacific time.
Affected components
Update timeline
- resolved Sep 05, 2025, 05:23 PM UTC
On Friday, September 5, 2025, starting around 8:30 AM Pacific time, some customers in Laserfiche Cloud US may have encountered an error stating, "There was an error connecting to your repository" when trying to access the repository. The issue was resolved by 9:25 AM Pacific time.
Your product runs on more than Laserfiche
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services