Resolved after 2 hours 9 minutes, affecting Order Management, on May 26, 2026.
This incident has been resolved. Any failed captures during the downtime can now be safely retried.
Affected components
Order Management
Update timeline
- identified May 26, 2026, 11:06 AM UTC
We're currently investigating an issue affecting part-captures on Klarna orders.
- identified May 26, 2026, 11:07 AM UTC
We are continuing to work on a fix for this issue.
- identified May 26, 2026, 11:16 AM UTC
We’re currently investigating an issue that occurs when capturing the remaining authorized amount on Klarna orders that has already been partially captured. Full captures are not impacted.
- resolved May 26, 2026, 01:16 PM UTC
This incident has been resolved. Any failed captures during the downtime can now be safely retried.
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