Kustom incident
Norwegian BankID disruption impacting payments in Norway
Resolved after 1 hour 58 minutes, affecting Checkout, on October 12, 2026.
Norwegian BankID has recovered and success rates are back to normal levels. This incident is now resolved.
Affected components
Update timeline
- identified Oct 12, 2026, 12:06 PM UTC
Norwegian BankID is currently experiencing disruptions, affecting services that rely on BankID in Norway. BankID success rates are at roughly 74%, compared to a normal rate of around 94%. We’re monitoring and will update once BankID is fully restored.
- monitoring Oct 12, 2026, 01:49 PM UTC
Norwegian BankID is recovering and success rates are returning to normal levels. We’re monitoring and will resolve once BankID is fully restored.
- resolved Oct 12, 2026, 02:05 PM UTC
Norwegian BankID has recovered and success rates are back to normal levels. This incident is now resolved.
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