Kustom incident

Internal networking error

Resolved on September 22, 2025.

resolved Sep 22, 2025, 09:46 AM UTC

We have experienced errors due to an internal networking failure over a 10 minute period. The result of this incident has caused degraded portal experience and wrong representation of the standard order expiration time, will show 28 days. This will be batch updated before the orders are expired.

Started
Sep 22, 2025, 09:00 AM UTC
Resolved
Sep 22, 2025, 09:00 AM UTC
Duration
–
Detected by Pingoru
Sep 22, 2025, 09:00 AM UTC

Update timeline

  1. resolved Sep 22, 2025, 09:46 AM UTC

    We have experienced errors due to an internal networking failure over a 10 minute period. The result of this incident has caused degraded portal experience and wrong representation of the standard order expiration time, will show 28 days. This will be batch updated before the orders are expired.

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