Kore.ai incident

UAE Region - Intermittent response drops were obeserved for some time.

Resolved after 8 hours 38 minutes, on July 1, 2026.

resolved Jul 01, 2026, 07:35 PM UTC

This is to notify the users of the UAE region that their apps or bots may have faced intermittent issues like sporadic response failures or call drops in the UAE region. Incident lasted for approximately 28 minutes between Wed Jul 1, 2026 2:44 PM EST to Wed, Jul 1, 2026 3:12 PM EST. This incident was internally identified by our proactive monitoring. Note - There is no outage right now and the alert has recovered. We are continuing to monitor the environment. We sincerely apologize for any inconvenience caused and thank you for your continued trust in us.

Started
Jul 01, 2026, 07:35 PM UTC
Resolved
Jul 02, 2026, 04:14 AM UTC
Duration
8h 38m
Detected by Pingoru
Jul 01, 2026, 07:35 PM UTC

Update timeline

  1. resolved Jul 01, 2026, 07:35 PM UTC

    This is to notify the users of the UAE region that their apps or bots may have faced intermittent issues like sporadic response failures or call drops in the UAE region. Incident lasted for approximately 28 minutes between Wed Jul 1, 2026 2:44 PM EST to Wed, Jul 1, 2026 3:12 PM EST. This incident was internally identified by our proactive monitoring. Note - There is no outage right now and the alert has recovered. We are continuing to monitor the environment. We sincerely apologize for any inconvenience caused and thank you for your continued trust in us.

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