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Last checked 3m agoNo incidents right now.
Kore.ai is operational right now. Last checked 3m ago; the most recent incident resolved 8h ago.
Real-time Kore.ai status, recent outages, and incident history: pulled directly from Kore.ai's official status page at status.kore.com every 5 minutes. Pingoru tracks 174 Kore.ai services and has captured 177 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Kore.ai reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Insights
Timeline · 2 updates
- identified · Oct 23, 2026, 05:35 PM UTC
Dear Users, We are observing issues with the loading of the analytics and dashboards of Artemis product in the US region. There is no known impact to any run-time. So the end-users of the deployed solutions are not impacted. We are working on remediating the issue on high priority. We appreciate your patience and understanding while we remediate this issue.
- resolved · Oct 23, 2026, 05:39 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Bot Uptime
Timeline · 3 updates
- identified · Oct 22, 2026, 08:17 AM UTC
Following the DE region release of XO/UXO Platform Version 10.30.1/11.29.1, the Dutch Language Bots are returning errors. We identified the issue and working on resolving it.
- monitoring · Oct 22, 2026, 08:30 AM UTC
The issue has been resolved and we are monitoring the progress
- resolved · Oct 22, 2026, 10:11 AM UTC
The issue has been resolved around 1:52 PM IST hours.
Latest: The issue has been resolved around 1:52 PM IST hours.
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- Bot uptimeBot Builder
Timeline · 4 updates
- investigating · Oct 19, 2026, 10:27 PM UTC
We are currently experiencing a partial service disruption in the KSA region. We are trying to investigate and remediate the issue as soon as we can. Our sincere apologies for the inconvenience caused.
- investigating · Oct 19, 2026, 11:03 PM UTC
We are continuing to investigate this issue.
- monitoring · Oct 19, 2026, 11:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 19, 2026, 11:13 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Agentic AppTool
Timeline · 2 updates
- investigating · Oct 15, 2026, 11:26 AM UTC
Users on the US SaaS region may experience Intermittent failures when opening or executing tools within Agent V1 workspaces. We are currently investigating reports of degraded performance affecting tool access on the Agent Platform (US SaaS). Our engineering team is actively working to restore full operational capability. Further updates will be published as soon as available.
- resolved · Oct 15, 2026, 11:45 AM UTC
The temporary service degradation affecting authentication and workspace tool access on the Agent Platform (US SaaS) has been fully resolved. The underlying issue causing transient password retry errors and failed initialization of workflow and code tools within Agent V1 workspaces has been identified and remediated. All services on agent-platform.kore.ai are operating normally. We apologize for any inconvenience caused and appreciate your patience
Latest: The temporary service degradation affecting authentication and workspace tool access on the Agent Platform (US SaaS) has been fully resolved. The underlying issue causing transient…
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Timeline · 1 update
- resolved · Oct 14, 2026, 06:28 AM UTC
This is to keep you informed that between 13-OCT-2026 23:08 IST [13:38 EDT] and 13-OCT-2026 23:29 IST [13:59 EDT] we experienced an issue affecting inbound voice calls in the US Central Azure production environment. This issue impacted agent transfer functionality where the calls were not consistently being routed to the appropriate queue. Some calls also experienced connection or audio issues. The issue has been resolved with utmost priority adound 13-OCT-2026 23:29 IST [13:59 EDT], and voice call routing is operating normally. We apologize for the disruption and appreciate your patience.
Latest: This is to keep you informed that between 13-OCT-2026 23:08 IST [13:38 EDT] and 13-OCT-2026 23:29 IST [13:59 EDT] we experienced an issue affecting inbound voice calls in the US Ce…
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See the full Kore.ai outage history
19 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 174 components checked every 5 minutesThe longest incident in the last year, Investigating Outage on UAE Instance (XO 10 & XO 11) on March 2, 2026, ran for 23 days. 316 maintenance windows announced in the same period.
Most affected components, last 12 months
- Bot Builder12
- Bot Uptime9
- Bot Builder8
- Bot Uptime8
- APIs7
Latest incidents
- US Region - Artemis - Observing issues with analytics and dashboard loading
Dear Users, We are observing issues with the loading of the analytics and dashboards of Artemis product in the US region. There is no known impact to any…
- Investigating: Dutch-language bot requests failing in DE Region
Following the DE region release of XO/UXO Platform Version 10.30.1/11.29.1, the Dutch Language Bots are returning errors. We identified the issue and working…
- KSA Region - Experiencing partial service disruption in the KSA region
We are currently experiencing a partial service disruption in the KSA region. We are trying to investigate and remediate the issue as soon as we can. Our…
- Started Oct 23, 2026, 04:00 PM UTC · Resolved Oct 23, 2026, 05:35 PM UTC · 1h 34m
- Started Oct 22, 2026, 08:17 AM UTC · Resolved Oct 22, 2026, 10:11 AM UTC · 1h 53m
- Started Oct 19, 2026, 10:27 PM UTC · Resolved Oct 19, 2026, 11:13 PM UTC · 45m
- Started Oct 15, 2026, 11:26 AM UTC · Resolved Oct 15, 2026, 11:45 AM UTC · 18m
- Started Oct 13, 2026, 05:38 PM UTC · Resolved Oct 13, 2026, 05:59 PM UTC · 21m
- Started Oct 12, 2026, 07:58 AM UTC · Resolved Oct 12, 2026, 08:13 AM UTC · 14m
- Started Oct 12, 2026, 06:00 AM UTC · Resolved Oct 12, 2026, 06:00 AM UTC · –
- Started Oct 05, 2026, 05:27 PM UTC · Resolved Oct 05, 2026, 06:18 PM UTC · 50m