Kore.ai incident

US Region - AI for Process (AI4P) service disruption

Resolved after 9 hours 9 minutes, on June 10, 2026.

resolved Jun 12, 2026, 09:23 PM UTC

We would like to report an incident that we observed with AI for Process product on 11 June between 4:40 AM IST and 1:49 PM IST. The automation executions were impacted. On successful resolution of the incident, the automations resumed. We deeply apologize for the inconvenience caused by this incident to our AI4P users and customers. We are doing everything we can to avoid any recurrence of such incidents.

Started
Jun 10, 2026, 11:10 PM UTC
Resolved
Jun 11, 2026, 08:19 AM UTC
Duration
9h 9m
Detected by Pingoru
Jun 10, 2026, 11:10 PM UTC

Update timeline

  1. resolved Jun 12, 2026, 09:23 PM UTC

    We would like to report an incident that we observed with AI for Process product on 11 June between 4:40 AM IST and 1:49 PM IST. The automation executions were impacted. On successful resolution of the incident, the automations resumed. We deeply apologize for the inconvenience caused by this incident to our AI4P users and customers. We are doing everything we can to avoid any recurrence of such incidents.

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