Kore.ai incident

Experiencing Outage with Kore.ai Agent Platform On US Region

Resolved after 36 minutes, affecting Agentic App and Tool and 1 more, on June 11, 2026.

investigating Jun 11, 2026, 12:26 AM UTC

We are currently experiencing a service disruption affecting the Agent Platform in the US region. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will continue to provide updates as more information becomes available and progress is made.

Started
Jun 11, 2026, 12:26 AM UTC
Resolved
Jun 11, 2026, 01:02 AM UTC
Duration
36m
Detected by Pingoru
Jun 11, 2026, 12:26 AM UTC

Affected components

Agentic AppToolModel StudioPrompt StudioEvaluationStudioAdminDatasetSearch AI

Update timeline

  1. investigating Jun 11, 2026, 12:26 AM UTC

    We are currently experiencing a service disruption affecting the Agent Platform in the US region. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will continue to provide updates as more information becomes available and progress is made.

  2. resolved Jun 11, 2026, 01:02 AM UTC

    This incident has been resolved.

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