Kore.ai incident
US Region - XO10 - Search AI integrations - Partial service disruption
Major Vendor's status page →
Resolved after 2 hours 33 minutes, affecting Application Service and Search Service, on May 18, 2026.
This incident has now been resolved. Our team will continue to monitor to avoid any further disriptions
Affected components
Application ServiceSearch Service
Update timeline
- investigating May 18, 2026, 04:47 PM UTC
Dear Users, We are experiencing a partial service disruption on SearchAI on US region. XO10 integrations are impacted intermittently. We will keep you updated on the resolution of the incident. We apologize for the inconvenience caused and we appreciate your patience while we work through the resolution.
- resolved May 18, 2026, 05:46 PM UTC
This incident has now been resolved. Our team will continue to monitor to avoid any further disriptions
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