Kore.ai incident
Observation on voice call failures on XO11 - IND region
Minor Vendor's status page →
Resolved after 13 minutes, affecting Kore IVR, on November 15, 2025.
This issue has been resolved a few minutes ago and our Internal team is closely monitoring the system status.
Affected components
Kore IVR
Update timeline
- investigating Nov 15, 2025, 07:45 AM UTC
Hi. We are observing voice call failures on our XO11 platform, specific to our IND region. Our Internal team is working closely to fix the issue. We will let you know the further updates
- identified Nov 15, 2025, 07:52 AM UTC
The issue has been identified and we are working on resolving the issue
- resolved Nov 15, 2025, 07:58 AM UTC
This issue has been resolved a few minutes ago and our Internal team is closely monitoring the system status.
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