Kore.ai incident
US Region - Partial Service Disruption for IVRs using Audiocodes
Major Vendor's status page →
Resolved after 3 minutes, affecting Kore IVR, on December 6, 2025.
This is to let the users know that we are experiencing an issue with IVR systems that are using Audiocodes. The incoming calls are going to the default flow. We are working on remediation as soon as we can.
Affected components
Kore IVR
Update timeline
- identified Dec 06, 2025, 12:18 AM UTC
This is to let the users know that we are experiencing an issue with IVR systems that are using Audiocodes. The incoming calls are going to the default flow. We are working on remediation as soon as we can.
- resolved Dec 06, 2025, 12:22 AM UTC
The issue has been resolved now.
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