Kore.ai incident
Major outage on our IND Instance with our XO and UXO Platforms
Critical Vendor's status page →
Resolved after 35 minutes, affecting Bot Uptime and APIs and 1 more, on December 27, 2025.
The issue has been identified, and the fix is being implemented.
Affected components
Bot UptimeAPIsBot BuilderBot Administration Application
Update timeline
- investigating Dec 27, 2025, 01:44 PM UTC
We are currently experiencing an outage on our IND instance, affecting our XO and UXO platforms, which has been ongoing for the past 10 minutes. We are actively investigating and fixing the issue on our end. We will keep you updated with the status in the next 15 minutes.
- investigating Dec 27, 2025, 02:00 PM UTC
We are continuing to investigate the issue.
- identified Dec 27, 2025, 02:15 PM UTC
The issue has been identified, and the fix is being implemented.
- resolved Dec 27, 2025, 02:20 PM UTC
The issue has been resolved, and we are closely monitoring the system.
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