Kore.ai incident
Agent Platform - Design time Degradation with the US Instance.
Resolved after 2 hours 42 minutes, affecting Agentic App and Tool, on January 2, 2026.
We have identified and fixed the design-time issue affecting the Agent Platform. We are monitoring it closely.
Affected components
Update timeline
- investigating Jan 02, 2026, 05:43 AM UTC
We are currently experiencing a design-time issue affecting the Agent Platform. Our engineering team is actively investigating and working to resolve the issue. Please note that there is no end-user impact. We will share updates as progress is made. We apologize for any inconvenience and appreciate your patience.
- monitoring Jan 02, 2026, 06:20 AM UTC
We have identified and fixed the design-time issue affecting the Agent Platform. We are monitoring it closely.
- resolved Jan 02, 2026, 08:26 AM UTC
As this has already been fixed, we are closing this incident.
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