Kore.ai incident
Investigating Intermittent Login Issues with Agent Platform - DE Instance
Resolved after 29 minutes, affecting Admin, on February 10, 2026.
We are currently investigating intermittent login issues impacting users attempting to access the Agent Platform on the DE instance. Users are experiencing login failures. The team is actively analysing application logs, service health, and infrastructure components to identify the underlying cause and restore stable access at the earliest. Further updates will be shared as the investigation progresses.
Affected components
Update timeline
- investigating Feb 10, 2026, 06:33 AM UTC
We are currently investigating intermittent login issues impacting users attempting to access the Agent Platform on the DE instance. Users are experiencing login failures. The team is actively analysing application logs, service health, and infrastructure components to identify the underlying cause and restore stable access at the earliest. Further updates will be shared as the investigation progresses.
- resolved Feb 10, 2026, 07:03 AM UTC
The issue has been resolved. We will continue to monitor the behaviour.
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