Kore.ai incident
Degraded Performance with the XO 11 Platform on the DE Instance
Resolved on April 7, 2026, affecting Bot Builder.
Dear Users, We observed degraded performance on the XO 11 platform in the DE instance between 08:35 PM IST and 08:45 PM IST. The issue has been identified and resolved. We sincerely apologize for any inconvenience caused. Our team will continue to closely monitor the system to ensure continued stability.
Affected components
Update timeline
- resolved Apr 07, 2026, 03:42 PM UTC
Dear Users, We observed degraded performance on the XO 11 platform in the DE instance between 08:35 PM IST and 08:45 PM IST. The issue has been identified and resolved. We sincerely apologize for any inconvenience caused. Our team will continue to closely monitor the system to ensure continued stability.
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