KOMOJU incident

Partial degradation of credit card payments due to 3DS authentication issue

Minor Vendor's status page →

Resolved after 58 minutes, affecting JSON API and Hosted Page API, on October 18, 2025.

investigating Oct 18, 2025, 05:12 AM UTC

We are currently experiencing an issue with 3DS authentication and some payment are failing due to this. We are currently working on mitigating this.

Started
Oct 18, 2025, 05:12 AM UTC
Resolved
Oct 18, 2025, 06:10 AM UTC
Duration
58m
Detected by Pingoru
Oct 18, 2025, 05:12 AM UTC

Affected components

JSON APIHosted Page API

Update timeline

  1. investigating Oct 18, 2025, 05:12 AM UTC

    We are currently experiencing an issue with 3DS authentication and some payment are failing due to this. We are currently working on mitigating this.

  2. resolved Oct 18, 2025, 06:10 AM UTC

    This incident has been resolved.

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