KOMOJU incident

Request Timeouts on KOMOJU

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Resolved on April 8, 2026.

resolved Apr 10, 2026, 01:13 AM UTC

Between 11:49 and 12:04 JST, a portion of requests to KOMOJU experienced timeouts due to an infrastructure failure at our cloud provider. Requests resumed processing automatically once the issue was resolved, and no merchant action is required.

Started
Apr 08, 2026, 03:00 AM UTC
Resolved
Apr 08, 2026, 03:00 AM UTC
Duration
–
Detected by Pingoru
Apr 08, 2026, 03:00 AM UTC

Update timeline

  1. resolved Apr 10, 2026, 01:13 AM UTC

    Between 11:49 and 12:04 JST, a portion of requests to KOMOJU experienced timeouts due to an infrastructure failure at our cloud provider. Requests resumed processing automatically once the issue was resolved, and no merchant action is required.

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