Klippa incident

Flow builder availability issues

Resolved after 1 hour 40 minutes, affecting Doxis AI.dp Platform and Doxis AI.dp Flow Builder, on May 1, 2026.

resolved May 01, 2026, 05:45 PM UTC

The issues with the flow builder have been resolved, flows and webhooks are operating as normal again.

Started
May 01, 2026, 04:05 PM UTC
Resolved
May 01, 2026, 05:45 PM UTC
Duration
1h 40m
Detected by Pingoru
May 01, 2026, 04:05 PM UTC

Affected components

Doxis AI.dp PlatformDoxis AI.dp Flow Builder

Update timeline

  1. investigating May 01, 2026, 04:18 PM UTC

    The DocHorizon Flowbuilder is currently unavailable due to infrastructure issues. We are actively looking into it. Flows and webhooks are currently not being processed.

  2. resolved May 01, 2026, 05:45 PM UTC

    The issues with the flow builder have been resolved, flows and webhooks are operating as normal again.

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