Resolved after 10 hours 27 minutes, on August 18, 2026.
Email delays are no longer being recorded and reported and we are monitoring the health of the service.
Update timeline
- investigating Aug 18, 2026, 03:46 AM UTC
We have observed that the email processing by INKY is being delayed. We are aware of the issue and is being investigated
- investigating Aug 18, 2026, 07:30 AM UTC
We are continuing to investigate the issue.
- monitoring Aug 18, 2026, 09:42 AM UTC
Email delays are no longer being recorded and reported and we are monitoring the health of the service.
- resolved Aug 18, 2026, 02:13 PM UTC
This incident has been resolved.
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